Our refund and return policy lasts 14 days.
If 14 days have passed since your purchase, we cannot offer a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition in which you received it.
It must also be in the original packaging.

Several types of goods are exempt from being returned.
Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Additionally, we do not accept intimate or sanitary products, hazardous materials, or flammable liquids or gases.

Additional non-returnable items

• Gift cards

• Downloadable software products

• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial refunds

There are certain situations where only partial refunds may be granted, including:

• Books with obvious signs of use

• CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records that have been opened

No refund will be issued for:

• Items not in their original condition

• Items that are damaged or missing parts for reasons not due to our error

• Items returned more than 30 days after delivery

Reimbursement

Once your return is received and inspected, we will send you an email confirmation.

We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original payment method (credit card or other), within a certain number of days, depending on your payment provider.

Late or missing refunds

If you have not yet received your refund:

1. Check your bank account again

2. Contact your credit card company, as posting times may vary

3. Contact your bank, as processing delays may occur

If you have completed all of the above steps and still have not received your refund, please contact us at:

📧 refund@savoraprime.com

Items on sale

Only regular-priced items may be refunded.
Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged.